Returns & Exchanges
At FormalGowns, we want you to feel stunning and confident in your selection. If your gown isn't the perfect fit, we accept returns on unworn items with original tags attached within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gown
Carefully place the unworn gown in its original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the garment, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing